SHIPPING

Ireland and Northern Ireland €4.95
Ireland and Northern Ireland FREE Shipping Over €49
United Kingdom €9.95
Europe €14.95
World €24.95

After placing an order on www.rjb.ie you will receive an “order acknowledgement” email showing the different products you have ordered. Please wait for your “order confirmation” email with tracking details confirming that your order has been dispatched.

Your order is important to us so R.J. Barber will always send your purchases individually wrapped with its own gift bag at no extra cost to you.

Each order will be sent by an insured courier and will reach you within 3-5 working days after dispatch. Every order must be signed for on delivery. We are not responsible for tracking or amending your order once it leaves our premises. Please contact our third party courier to track or amend your delivery time.

There may be a reason to cancel your order:

We are temporarily out of stock due to very high demand of a particular item.
We are unable to authorise your payment.
We have a technical fault with our website.
We have a pricing or product description error.
You did not meet our criteria set out in our terms and conditions.

Our prices include VAT and are correct at the time of entering information. We reserve the right to change prices without prior notice.

FREE CLICK AND COLLECT

Click and Collect Opening Times – Tuesday to Saturday 9.30 a.m. – 6 p.m.

R.J. Barber & Sons,
O’Connell Street,
Birr,
Co. Offaly.
R42 AY89

Click and pay for your items on www.rjb.ie. Simply collect in store at your convenience with no delivery charge.

All click and collect orders must have a viewable “order confirmation” on their phone or printed out to collect their order with the card that they used to place their order.

The collection must be made within seven days of receiving your order confirmation email.

RETURNS & EXCHANGES

R.J. Barber & Sons Online operates a 30 Day Returns Policy. All refunds will be issued in a timely fashion, but we guarantee that all refunds will be made within 10 days of receiving the returned goods. If goods are not in suitable condition to be refunded or returned upon arrival, we will contact you. Refunds exclude the cost of delivery.

RETURNING AN ORDER

R.J. Barber & Sons Online operates a 30 Day Returns Policy. All refunds will be issued in a timely fashion, but we guarantee that all refunds will be made within 10 days of receiving the returned goods. If goods are not in suitable condition to be refunded or returned upon arrival, we will contact you. Refunds exclude the cost of delivery.

RETURNING BY POST

Any item can be returned for a refund if they have not been worn or used and are in the same condition that they were sold. You have 30 days from the date of delivery to return your order if you wish to do so.

If you wish to return an item for exchange or refund, please complete the ONLINE RETURNS FORM and include it with your returns.

Please return the item(s) in original packaging and condition to our returns address within 30 days of delivery.

R.J. BARBER & SONS,
O’Connell Street,
Birr,
County Offaly
R42 AY89,
Ireland.

R.J. Barber & Sons take no responsibility for the loss of items in transit for a return to us. We advise that you please return your item(s) by registered or other insured and tracked postal service and retain a proof of postage until your refund or exchange is complete. Alternatively, you can return your items by hand in-store using the same returns form.

RETURNING IN-STORE

Online orders can be returned to R.J. Barber & Sons for exchange or refund. You will need the invoice received in your parcel in order to return an item for either exchange or refund.

If you no longer have this, please email info@rjb.ie

Items can be exchanged for any other item to the same or greater value in-store. The invoice received with the order is required.

Refunds cannot be authorised in-store but will be issued on the basis that items are in perfect condition and within 10 working days of the items being received by R.J. Barber & Sons.

Refunds will be issued to the debit or credit card used to make your purchase.

R.J. Barber & Sons Online Returns policy is exclusive to the R.J. Barber & Sons website (www.rjb.ie) and does not apply to the in-store returns policy.

Please note the following items cannot be returned: Items that have been engraved, modified or altered in any way.